Loading... Please wait...


Shipping

SUGAR BUBBLES BATH BAKERY ships WORLDWIDE

Sugar Bubbles Bath Bakery ships from 633 Main Street, Mahone Bay, Nova Scotia Canada.

Our checkout will default to our wholesale shipping option as it is the lowest price. If you are placing a retail order and you are not a wholesale account you must choose the appropriate shipping method. If you choose our wholesale option as your shipping option and have not qualified for free shipping we will invoice you via Paypal. Please note, your order will not ship until invoice has been paid in full and we are unable to refund packed orders.

FREE SHIPPING INFO

NOVA SCOTIA: We offer FREE SHIPPING on orders over $75 excluding taxes, shipping and coupons.

P.E.I, Newfoundland, New Brunswick, We offer FREE SHIPPING on orders over $100 excluding taxes, shipping and coupons.

The rest of Canada We do not offer free shipping but we do offer a flat rate of $15 on orders over $100 excluding taxes, shipping and coupons.

If you enter a coupon code that drops your order BELOW the free shipping minimum, you will be charged shipping (we will send you an invoice) as your order no longer meets free shipping requirements. For example: your order is $75.00 before shipping, coupons and taxes so it earns FREE SHIPPING. You enter a $5 coupon. Your order is now $70 and no longer qualifies for free shipping. You will be invoiced for the extra shipping charges. We are very strict with this policy as absorbing shipping and discounts could jeopardize our ability to offer free shipping.

*Please note: if we have emailed and messaged you regarding your coupon code and shipping invoice and do not hear back from you within 48 hours, we will cancel your order and charge a 20% re-stocking fee.

TURN AROUND TIMES

Our standard T.A.T (turnaround time) is 5 business days (does not include weekends or holidays) for in stock items. This is the time between us receiving you order until it is shipped. It does not include shipping time. For items that are made fresh to order, please allow seven additional business days for us to make your goodies fresh!

Sometimes we experience additional delays. We are a female friendly employer and as such we employ women with babies and small children as well as VERY pregnant team members! Sometimes we are short-staffed as our wonderful employees take care of their personal needs and we are totally great with that! We ask our wonderful Bubble Lovers for patience in these situations.

During heavy shipping seasons (Christmas, Easter, Mothers Day, Halloween) our T.A.T. increases to 10-14 business days.

During our off season (January, February and March) please allow 10 business days for your order to ship as we work with a skeleton staff and our location is sometimes inaccessible to winter weather and icing conditions.

IF YOU REQUIRE YOUR ORDER BY A PARTICULAR DATE, PLEASE CONTACT US BEFORE PLACING YOUR ORDER. We can let you know if any of your items need to be made fresh, causing order delays.

DOMESTIC CANADIAN SHIPPING

We ship all packages via Canada Post, Expedited Shipping.

 *Expedited shipping option comes with $100 shipping insurance & tracking. Expedited shipping takes anywhere from 1-7 business days WITHIN CANADA. We are on the East Coast so the closer you are to us, the faster you will receive your package.

You can click the 'estimate shipping' button after placing items in your cart but before the check-out so you know exactly how much you will be charged before finalizing your order!

U.S. SHIPPING

We ship all U.S. packages via Canada Post Expedited Parcel U.S.A.

  • This service takes between 4-8 business days but there is no money back, on time guarantee.
  • Parcels will include tracking number and $100 liability insurance.

 Unfortunately we can not offer free shipping on U.S. orders.

 INTERNATIONAL ORDERS

We ship all International Parcels Via Canada Post Xpresspost International.

  • This service takes between 4-7 days and has an on time delivery guarantee.
  • Parcels will include tracking number and $100 liability insurance.      

Unfortunately we can not offer free shipping on international orders

For international orders outside the U.S.,  charge a shipping deposit at checkout. Once actual shipping charges are determined, you will receive a refund for any overages OR an invoice for additional shipping. Orders will not ship until invoices are settled and we are unable to refund packed orders. Please visit www.canadapost.ca for shipping rates to your country BEFORE you place an order if you are concerned.

 IMPORTING GOODS INTO YOUR COUNTRY FROM Sugar Bubbles Bath Bakery

Rarely, some countries may wish to charge duty and/or tax on goods that you import into your country. In addition, botanicals and natural ingredients may be on a 'hot list' in your country. It is the responsibility of anyone who is purchasing our handmade Canadian products to check out the customs and import rules and restrictions BEFORE placing an order with us. If there are additional fees, they are always the responsibility of the person attempting to import and not the responsibility of Sugar Bubbles Bath Bakery. If your parcel becomes confiscated, we will be unable to provide replacement products.

In Canada, we pay these fees on the majority of orders we bring into Canada from the U.S. and abroad. We strongly recommend checking the regulations in your country before ordering!

 FOR ALL ORDERS

*If you are concerned about your package becoming lost, we strongly recommend you purchase additional shipping insurance as we cannot be responsible for lost packages. If you would like to add additional shipping insurance to your package please let us know in the 'notes to seller' section and we will send you an invoice to cover the additional charges.

*Please note: We pack every parcel with attention and care. All of our packages meet or exceed Canada Post packing recommendations and we cannot be responsible for damages incurred during shipping.

Upon receiving your order, please inspect contents carefully for accuracy. If there is any discrepancy in your order, please contact us within 24 hours of receiving your package. We will always fix our mistakes as we take a digital photo of every packed box to ensure accuracy. If we have missed something, we will look it up, confirm and get your missing item/items sent out to you pronto or issue you a refund for your missing item/items! We reserve the right to decide whether you will receive a new product or a refund.

Thanks for your support Bubble Lovers!